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What happens in an equity release advice meeting

Advice on equity release is very widely described as compulsory. The FCA rules are more precise: the firm gives advice, and you have the right to reject it and proceed execution-only, losing the suitability protections in the process. This sets out what the adviser has to test, what they must tell you, and what they have to put in writing.

An adviser has to test whether the plan suits you, tell you the test is a snapshot, and put things in writing if you overrule them. Here is what that means on the day.

Equity release may involve a lifetime mortgage, secured against your property, or a home reversion plan. It will reduce the value of your estate and impact funding long-term care.

How this page is kept
Written by
Equity Release Facts editorial
Last checked
8 September 2026
Next review
8 March 2027

Advice is offered, not imposed, and refusing it costs you something specific

It is widely written that advice is compulsory before equity release. The FCA rules are more precise than that, and the difference matters to you. A firm selling an equity release transaction gives advice, and you have the right to reject that advice and proceed on an execution-only basis instead.

What you give up by refusing is not vague. The firm has to tell you in writing that you will not benefit from the protection of the rules on assessing suitability, and you have to confirm in writing that you are aware of the consequences of losing those protections. That is a real trade, and it is the reason almost nobody makes it.

A rule worth knowing

MCOB 8.6A.2R says a firm "must not encourage a customer to reject advice received". If anybody suggests skipping the advice to move faster or to save a fee, that is the rule they are working against.

How to check the person you are talking to →
Before the meeting

The adviser collects your circumstances. Ages, the property, what you owe, what you are trying to pay for, who else lives there and what you want to leave behind. The more accurate this is, the more the suitability test is worth.

Documents to find first →
During the meeting

They test whether the transaction is suitable for you, which the rules define as appropriate to your needs and circumstances. Expect to be asked about alternatives, and expect to be asked what happens if your circumstances change.

Questions worth asking →
What you leave with

An illustration setting out the plan in figures, and a written explanation of the basis on which the advice was given. Read the illustration before you decide anything.

How to read an illustration →
After it, separately

Independent legal advice from your own solicitor, which the Equity Release Council requires of every customer. That is a different appointment with a different person, and it is not the adviser.

What the solicitor does →

What "suitable" actually means in the rules

It is a defined test rather than an opinion. Where a firm gives advice to enter into an equity release transaction, it must take reasonable steps to ensure that the transaction is suitable for that customer, and suitability is judged on whether it is appropriate to the needs and circumstances of the customer, on the facts disclosed and the facts otherwise known.

Two consequences follow, and both are practical rather than technical.

  • What you disclose shapes the test. An adviser who is not told about a benefit you receive, a debt you are carrying or a person living with you cannot weigh it.
  • The test is about your needs, not about the product. "Is this a good plan" is the wrong question. "Is this appropriate for me, now" is the one the rules ask.
  • The adviser must explain that the assessment is based on your current circumstances, which may change in the future. Expect that sentence, and take it seriously.
  • Alternatives are part of the conversation. If the adviser concludes something other than equity release suits you better, that conclusion is the advice.

If you disagree with the adviser, they have to write it down

This is the least known rule on the page and the most useful. If the adviser tells you that alternative methods of raising funds are more suitable and you reject that conclusion, they may still advise on the equity release transaction. But they must then confirm to you, in a durable medium, the basis on which the advice has been given.

In plain terms: you can overrule an adviser, and if you do, you get their reasoning in writing. Keep that document. It is the clearest record of what you were told and why, and it costs nothing to ask for.

What an advice meeting is not

It is not an application, and agreeing to nothing on the day is a normal outcome. It is not a valuation of your property, which happens later and is a separate judgement made by somebody who has seen the house.

It is also not legal advice. The solicitor stage exists precisely because the adviser cannot do that part, and the Council requires it of everyone.

What we are not telling you

What is suitable for you. That is a judgement about your circumstances made by a qualified adviser who has taken them down, and this page is a description of the process and the rules that govern it. We are not advisers, we do not know your circumstances, and nothing here is a recommendation to proceed.

Worth knowing

Equity release may involve a lifetime mortgage, secured against your property, or a home reversion plan. It will reduce the value of your estate and impact funding long-term care.

Where this comes from
  1. 01 Financial Conduct Authority · opened 8 September 2026 MCOB 8.5A: Advised sales (Financial Conduct Authority) The suitability duty at MCOB 8.5A.2R, the definition of suitability at 8.5A.5R, the requirement at 8.5A.15R to explain that the assessment rests on current circumstances, and the durable-medium confirmation at 8.5A.10R where a customer rejects the conclusion that alternatives are more suitable.
  2. 02 Financial Conduct Authority · opened 8 September 2026 MCOB 8.6A: Providing advice (Financial Conduct Authority) The execution-only conditions at MCOB 8.6A.4R, including the written notice about losing the protection of the suitability rules, and MCOB 8.6A.2R, that a firm must not encourage a customer to reject advice received.
  3. 03 Equity Release Council · opened 8 September 2026 Standards (Equity Release Council) That all customers who take out equity release need to receive independent legal advice, and what the solicitor does. Read the same day: this page sets out the five product standards but does not itself state a requirement to use a qualified adviser, which is why the advice rules above are cited to the FCA and not to the Council.
Worth having in front of you

None of this needs an adviser to obtain, and having it turns a first meeting into a useful one.

  • Your ages and the property value These two decide most of what is possible. An estimate is fine at this stage.
  • What is secured on the property now Your mortgage statement. An existing mortgage usually has to be repaid from the money released.
  • Any means-tested benefits you receive Your award letters. Money released can affect entitlement, so an adviser who is not told cannot weigh it.
  • What the money is for, in one sentence Yours to write. The suitability test is about your needs, and a clear need is easier to test than a vague one.

Questions worth asking

Questions worth putting to the adviser in the meeting itself.

  1. 01

    What alternatives did you consider, and why did you rule them out?

    Alternatives are part of the suitability test. A clear answer names them; a vague one is worth pressing.

  2. 02

    What would change your recommendation?

    The assessment is based on your circumstances now. Asking what would move it tells you how finely balanced it is.

  3. 03

    What are you paid, by whom, and when?

    An advice fee and a lender commission are different things. Ask for both.

  4. 04

    Will you put the basis of this advice in writing?

    If you have rejected a conclusion about alternatives the rules require it. Either way it is a reasonable thing to ask for.

  5. 05

    What happens next, and what is the earliest I would have to decide anything?

    A good answer describes a sequence. There is no reason for a decision in the meeting.

Read next

What has changed on this page
  1. First publication. MCOB 8.5A, MCOB 8.6A and the Equity Release Council standards were opened the same day. Published as an opt-out rather than a requirement, because that is what MCOB 8.6A says and the commoner claim that advice is compulsory is not accurate.
How this page is kept
Written by
Equity Release Facts editorial
Last checked
8 September 2026
Next review
8 March 2027
Checked 10 September 2026
[6.20%]lowest lump sum rate, fixed for life[lender rate sheets] [6.44%]lowest drawdown rate[lender rate sheets] 43.5%most you could release at 70LTV schedule, July 2026 54%most you could release at 80 or overLTV schedule, July 2026 55Legal & General's youngest applicantL&G lending criteria, 6 September 2026 £0to pay each month unless you choose tosubject to lender terms [6 to 8 weeks]typical time from application to money £70,000Legal & General's minimum for a houseL&G lending criteria, 6 September 2026

Questions people ask about this

Short answers to the things that come up most. None of it is advice, and every figure on this page carries its source.

Do I have to take advice to get equity release?

Not strictly. The FCA rules work as an opt-out: the firm gives advice, and you have the right to reject it and proceed on an execution-only basis. If you do, the firm must tell you in writing that you will not benefit from the protection of the rules on assessing suitability, and you must confirm in writing that you are aware of the consequences of losing those protections.

What does an adviser have to test?

Suitability. Where a firm advises a customer to enter into an equity release transaction it must take reasonable steps to ensure the transaction is suitable for that customer, and the rules define that as appropriate to the needs and circumstances of the customer, based on the facts disclosed and the facts otherwise known. The adviser must also explain that the assessment rests on your current circumstances, which may change.

What if I disagree with the adviser about the alternatives?

You may reject their conclusion and they may still advise on the equity release transaction, but they must then confirm to you, in a durable medium, the basis on which the advice has been given. In practice that means you can overrule an adviser and you get their reasoning in writing. It is worth keeping.

Is the advice meeting the same as seeing a solicitor?

No, they are separate and they happen with different people. The Equity Release Council publishes that all customers who take out equity release need to receive independent legal advice, and that the solicitor talks you through the plan and then asks you to sign a certificate confirming your rights and obligations have been explained to you.

Will I have to decide anything on the day?

No. An advice meeting is not an application, and leaving without agreeing to anything is an ordinary outcome. If anybody presses you to commit in the meeting, note that the FCA rules say a firm must not encourage a customer to reject advice received, and that a decision this size does not need to be made at a first appointment.

Worth knowing

Equity release may involve a lifetime mortgage, secured against your property, or a home reversion plan. It will reduce the value of your estate and impact funding long-term care.

Talk it through with an adviser

Takes about two minutesFree, no obligation, and nothing committed

One qualified equity release adviser. They will go through your figures and tell you if there is a better answer. It costs nothing and commits you to nothing.

Advice is required to proceed with equity release and there may be other options which better suit your circumstances. Only if your case completes would an advice fee be payable, and the adviser will tell you what theirs is before you commit to anything. Other lender and solicitor fees may apply.

We pass your details to one adviser and nobody else.